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Add another user's mailbox to your account in Outlook

Aug 28

Written by:
Tue, 28 Aug 2012 20:43:24 GMT  RssIcon

This guide assumes that you are using a Microsoft Exchange E-mail account. If you are using a personal / free account, then it is likely that you are not using Exchange.

If you have been granted delegate access and often reply to e-mails on behalf of someone else, you may want to add their mailbox to your account for quick access.

Following this simple instructions will allow you to open another users inbox and reply to e-mails received by that user

Note: You must have been granted at least reviewer permission to open their mailbox and see it in your Folder List.

  1. Open Outlook, click the File menu as show below:
  2. Click Account Settings as shown below:
  3. The Account Settings window will be displayed - then click on Change... as below:
  4. Click More Settings, and then click the Advanced tab as shown below:
  5.  

  6. Click Add, and type the mailbox name of the person whose mailbox you want to add as shown in the example below:

Once you have completed all the necessary steps above, Click OK on each window (x2), then click Next and Finish. The Mailbox will then be displayed on the left handside where your mailbox folders are usually displayed (unless you have changed the default view).

 

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