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Network Desktop Shortcuts Disappear in Windows 7

Jan 30

Written by:
Mon, 30 Jan 2012 15:26:10 GMT  RssIcon

Network Desktop Shortcuts Disappear in Windows 7

On Windows 7 Professional - typically in a domain environment - desktop shortcuts that you create pointing at network locations or mapped drives occassionally vanish never to be heard of again. This is due to the location of the shortcuts being unavailable or broken during the System Maintenance Troubleshooter performing it's maintenance tasks. The System Maintenace Troubleshooter will either fix problems it detects or report them using the Action Center.

When it comes accross 3 or more 'broken' shortcuts it automatically deletes all shortcuts without warning. The shortcuts may be valid and for whatever reasons if at that point in time the network location is unreachable (such is the case from time to time) it will class these shortcuts as broken and delete them.

The Solution...

There are 2 fixes that Microsoft has offered in relation to this rather annoying issue.

1. Keep the number of broken shortcuts on your desktop to 4 or less - that way they will not be deleted.

2. Disable the System Maintenance Troubleshooter.

Note that disabling the System Maintenance Troubleshooter will also disable all the other routine maintenance procedures that are carried out such as fixing disk volume errors, removing logs/reports that are older than a month and fixing broken shortcuts.

To Disable the System Maintenace Troubleshooter you must be logged in as an Administrator.

  1. First Left Click the Start Button
    Left Click Control Panel.
  2. Under System and Security, click Find and fix problems.
  3. On the left navigation pane, click Change settings.
  4. Then Select Computer Maintenance to Off.
  5. Click OK and close the open window.

The Work Around

The alternative that we have discovered is to store network shortcuts in a different location I.E anywhere but on your desktop - for instance you could create a folder called 'Shortcuts' in your Documents folder then create a shortcut on your desktop to your shortcut folder.

If you have any problems following the above steps or the problem persists after successfully completing all the solutions please do not hesitate to Contact Us and one of our engineers will be happy to help.

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1 comments so far...


This helped sort out the shortcuts on my desktop to stop disappear ing



By Greggory Fox on   Mon, 13 Feb 2012 00:02:38 GMT

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