We offer a complete package that encompasses all levels of IT Support. All of our packages are tailor made to suit the individual needs of our varied clients. These include the following;

IT Consultancy

We are happy to provide jargon free technical advice on a variety of matters from procurement to implementation of hardware and software solutions. We arrange regular reviews of your systems, and provide easy to understand feedback.

Regular Onsite visits

We deliver a personal IT service, meaning you will always have the same engineer assigned to your company, interacting with your staff and resolving any issues in a fast, friendly, professional manner.

Disaster Recovery Planning

We will review your current infrastructure, highlighting any weakness with a view to providing a sound solution and worst case scenario plan to quickly recover your servers, computers or websites in the event of an IT disaster.

Loan PCs & Printers

In the event we need to take your computer or printer off-site a loan machine can be configured to 'plug and play'. This minimises system downtime for your staff and saves you money in the long run.

Network & Systems Monitoring

We closely monitor your servers, antivirus protection, e-mails, backups and file server capacities. In the event of a failure we will take immediate action and promptly notify you. This includes monthly health reports on your systems.

Backups & Data Recovery

We arrange daily backups of your core data to be taken twice a day7 days a week. In the event of accidental deletion or hard disk failure, we can recover your data with confidence.

Remote IT Support

Most day to day IT issues that arise can be dealt with remotely by our engineers who will respond according to agreed service levels. We provide unlimited telephone support where our helpful engineers can control your computers, providing solutions and easy instructions.

IT Business Strategy

We will manage your complete IT Business strategy, from designing and implementing 'site-to-site'  VPN networks, fully networked computer systems to delivering a robust e-commerce website solution. We endeavour to review and upgrade your whole IT infrastructure as necessary - keeping your IT spend low, while maximising system up time.

Preventative Maintenance

Prevention is the best cure. We tightly control scheduled maintenance on user computers, laptops, printers and servers throughout their service life. This keeps computers running smoothly through out the year. This can be arranged out of hours to minimise disturbance to your staff.

24-7 IT Emergency Response

Regardless of the date or time. When you need assistance in an IT emergency, simply pick up the phone and one of our engineers will respond. We are your IT Department - here for you all year round!

Onsite Staff Training

Not everyone is comfortable using a new system, or find their way around a computer. Let us help familiarise your new or existing staff with the systems that make your business tick. We will organise a one-to-one training session to provide best practice solutions on using Windows, Office, Internet and other applications.

Software Solutions & Support

We are able to investigate and provide a wide range of software solutions from inventory management, database solutions, document management, remote working and more.

We also support a wide range of vendor specific software from Microsoft Office, Adobe Creative Suite, Sage Accounts / Payroll, Data Encryption and more.